This Privacy Policy applies to the website located at ezyful.com.au (the “Website”), owned and operated by EZYFUL PTY LTD (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through the Website, including any information submitted through the contact form and live chat widget.

Information We Collect

1. Contact Form Submission: When you submit information through our contact form, we collect your name, email address, and any additional information you provide in the message.

2. Live Chat Interaction: If you engage with our live chat widget, we may collect personal information such as your name, email address, and any information you choose to share during the conversation.

Australian Privacy Acts Compliance

We are committed to ensuring that your personal information is protected in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) and other relevant privacy laws.

Use of Cookies and Analytics

1. Cookies: We may use cookies to enhance your experience on our Website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit certain functionalities of the Website
2. Analytics: We utilize analytics tools to gather information about how users interact with our Website. This data helps us improve the Website’s content and functionality.

Embedded Content

Our Website may contain embedded content from third-party websites (such as videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

How We Use Your Information

We use the information collected through the contact form and live chat widget for the following purposes:

1. To respond to your inquiries or requests submitted through the contact form.
2. To engage in live chat interactions and provide assistance or information requested by you.
3. To improve our services and enhance user experience on the Website.
4. To communicate with you about updates, promotions, and other relevant information (if you opt-in to receive such communications).

Disclosure of Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our Website or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to safeguard the personal information submitted through our Website, including encryption and secure server configurations.

Your Consent

By using our Website and submitting information through the contact form and live chat widget, you consent to our Privacy Policy.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at https://www.ezyful.com.au/contact.

This Privacy Policy was last updated on 28/10/2023.